Class XII - Business Studies - 2 Date of Taking Test : July 3, 2025 Time: 20 Minutes 1. Rearrange Maslow's hierarchy of needs logically. (a) (ii), (iv), (iii), (i) (b) (iii), (i), (ii), (iv) (c) (iii), (ii), (iv), (i) (d) (ii), (iii), (iv), (i) None 2. Keeping in view the increased expectations of corporate and increased awareness for self- development among people, Anu has started a Personality Development Institute in Kasauli. The Institute offers multiple courses on personal grooming, confidence building and public speaking. Name the feature of business environment being described in the above lines. (a) Relativity (b) Dynamic nature (c) Uncertainty (d) Inter-relatedness None 3. XYZ Ltd., manufacturing Fast Moving Consumer Goods (FMCG), has been registered under the Companies Act with an authorised share capital of 20,000 crores. Its registered office is situated in Delhi and manufacturing unit in a backward district of Rajasthan. Its marketing department is situated in Bhopal. Which of the following is not a disadvantage of the organisation structure of XYZ Ltd.? (a) Conflict may arise with reference to allocation of funds (b) It may lead to increase in cost. (c) Managers may gain power and assert independence and ignore organisation interests. (d) It ensures that different functions get due attention. None 4. Which one of the following is not an objective of demonetisation? (a) To curb corruption (b) To reduce and prevent circulation of black money in the market (c) To curb counterfeit currency (d) To increase the terrorist activities None 5. Identify the dimension of business environment illustrated by the given picture. (a) Economic dimension (b) Political dimension (c) Technological dimension (d) Legal dimension None 6. Read the following Statements-Assertion (A) and Reason (R), and choose one of the correct alternatives given below: Assertion (A): Management is termed as a 'Process'. Reason (R): Management involves a series of interrelated functions, such as Planning, Organising, Staffing, Directing and Controlling. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A) (b) Both Assertion (A) and Reason (R) are true but Reason (R) is not the correct explanation of Assertion (A) (c) Assertion (A) is true but Reason (R) is false (d) Assertion (A) is false but Reason (R) is true None 7. "Amul has launched Panchamrit, a mix of five ingredients which is usually offered in temples 'prasad', as hygiene becomes a focal point amid corona virus pandemic." Which importance of business environment is highlighted here? (a) It helps a firm to identify threats and early warning signals. (b) It enables a firm to identify opportunities and getting the first mover advantage. (c) It helps in tapping useful resources. (d) It helps in coping with rapid changes. None 8. Which of the following is not an organisational objective of management? (a) Earning enough revenue to cover costs (b) Earning sufficient profits to cover risks of business (c) Increase in the prospects of business in the long run (d) Providing free education to their employee’s children None 9. Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent packets within a week's time. Identify the point of importance of controlling being highlighted in the above case. (a) It helps in judging accuracy of standards (b) It ensures efficient use of resources. (c) It helps in improving employee motivation (d) It facilitates co-ordination in action. None 10. After completing her studies in product designing, Rita wishes to start her own business of designed products to cater to the mobility and communication requirements of persons with special needs. She told her friend that she wanted to focus on supplying high quality and affordable products on "no profit no loss basis". The Unique Selling Proposition (USP) of the products will be sensitivity to challenges and needs of the differently-abled. She has to follow a series of steps to attain her pre-determined objectives. In the above lines, Rita has discussed about one of the functions of management. Identify it. (a) Directing (b) Staffing (c) Organising (d) Planning None 11. Sushil is working as a purchase manager in a power sector company. All his subordinates hold him in high regard for his exceptional managerial skills. On one hand, as a manager, he is a tough task master and expects strict compliance to the organisational rules and procedures from his subordinates. Whereas on the other hand, he makes conscious efforts to develop rapport with his subordinates by interacting freely with them during the lunch breaks at the cafeteria. Many a times, these chit chats help him to get an insight into the views and opinions of his team members about the policies of the organisation. Name the two types of organisations which have been discussed respectively. (a) Functional structure and divisional structure (b) Formal organisation and informal organisation (c) Formal organisation and functional organisation (d) Informal organisation and functional structure None 12. Read the following statements carefully. Statement I: Customer support services such as after sales services, handling customer complaints and adjustments, procuring credit services, maintenance services, technical services and consumer information aim at providing maximum satisfaction to the customers, which is the key to marketing success in modern days. Statement II: Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product. Choose the correct option from the options given below: (a) Statement I is true and II is false (b) Statement II is true and I is false (c) Both the statements are true (d) Both the statements are false None 13. Match the terms of Financial Markets given in Column I with their respective statements given in Column II: (a) A - (ii), B - (iii), C - (i) (b) A - (i), B - (iii), C - (ii) (c) A - (iii), B - (ii), C - (i) (d) A - (i), B - (ii), C - (iii) None 14. "Stock exchange provides an opportunity to the investors to disinvest and reinvest." Identify the function of stock exchange related to the given statement. (a) Providing scope for speculation (b) Providing liquidity and marketability to existing securities (c) Pricing of securities. (d) Spreading of equity cult None 15. Zoom Udyog, a car manufacturing company, has started its business with Zoom-800 and slowly launched Zoom-1000, Wagon-Z, Swy-fy etc. and offered various services like after sales services, availability of spare parts etc. Identify the element of marketing mix referred here. (a) Product (b) Price (c) Place (d) Promotion None 16. ______________ is the market which helps existing investors to sell their securities. (a) Primary market (b) Secondary market (c) Capital market (d) Commodity market None 17. The ___________ concept implies that products and services are bought not merely because of their quality, packaging or brand name, but because they satisfy a specific need of a customer. (a) Product (b) Selling (c) Marketing (d) Societal Marketing None 18. Which of the following is/are not true about 'Price'? (a) Price is independent from other elements of marketing mix. (b) Price is the monetary value of a product. (c) Price is the most flexible tool in marketing mix. (d) Price is a marketing mix element which produces revenue. None 19. Which of the following statement about 'Personal Selling' is incorrect? (a) It is a personal form of communication. (b) It involves direct face-to-face communication. (c) It is inflexible as the message cannot be adjusted to the needs of the buyers. (d) It leads to development of personal relationships with the prospective customers. None 20. ____________is a required condition(s) to trade in stock exchange. (a) A company must be listed on the stock exchange. (b) The broker must be a registered member of the stock exchange. (c) The investor must have a demat account with a depository. (d) All of the above None 1 out of 1 2 thoughts on “Business Studies – 2” Ashika December 23, 2023 at 6:44 am Reply Good Ashika December 23, 2023 at 6:48 am Reply Good Leave a Reply Cancel replyYour email address will not be published. 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